To recover your password, click on “Forgot your password?” on the homepage of jalf.com, or by clicking the following link: “Forgot your password”.
You have two options to recover your password:
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Email
Using the email address you provided during registration, you will receive a link with the steps to follow in order to reset your password.If you don’t see the email in your inbox, make sure to check your spam or junk folder.
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Phone Number
If you provided your phone number when you signed up, you have the option to receive a unique 4–6 digit code via text message (SMS).
Once received, simply enter it in the appropriate field. You’ll then be able to choose a new password.
Please note: If you no longer have access to either of these two methods, our team will not be able to reset your password. You will need to create a new account.
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