Frequently asked Questions

Billing and payment

• How to pay my V.I.P. membership by Interac e-Transfer
• How to cancel the automatic renewal of my membership ?
• How to pay with a prepaid credit card ?

Connection issues

• How can I find my password ?

Profile and account settings

• How can I change my profile?
• How do I access my profile page?
• How can I change my password?
• How do i change my username ?
• How to delete my profile permanently?
• How should I proceed to stop receiving email notifications?